September 10, 2024

Cohora Secures $2.5M in Additional Funding

Shopping card in a cyber sphere

Customer activation and engagement platform company to enhance product and meet customer demand so brands can unlock the power of customer-driven experiences.

BOSTON, Sept. 10, 2024 (GLOBE NEWSWIRE) --  Cohora, a customer activation and engagement platform company that enables brands to drive greater customer growth, retention, and advocacy, today announced a $2.5 million round of additional seed funding. The round was led by Volition Capital and PJC and will be used to fuel the company’s next stage of growth by bolstering sales and marketing efforts, continuing product enhancement and supporting early customers in the cosmetics, fashion and travel sectors.

“E-commerce brands, regardless of industry, face the common challenge of deeply understanding their customers to effectively engage them throughout their journey,” said Manu Mathew, CEO and Co-Founder of Cohora. “In today’s tough economic climate, with evolving privacy laws and technology, brands need actionable insights from zero- and first-party data to enhance customer engagement and stay competitive. The Cohora platform empowers brands to do just that—understand their customers and apply personalized strategies to drive retention, growth and market leadership.

Cohora’s customer activation and engagement platform helps brands unlock up to 30% more revenue from current customers with the ability to measure and optimize post-transaction engagement. The foundation of Cohora is customer-generated content that enables social commerce by collecting first-party consumer data. Relationship activations include polls and surveys; contest participation; event hosting; cross-channel promotions; reward redemption; rewards for product promotion and exclusive access to new products among many other features.

“As a long-time partner in Cohora’s journey and Manu’s previous ventures, I have great confidence in their ability to transform how brands engage with customers and seize new opportunities in the evolving data landscape,” said Sean Cantwell, Managing Partner at Volition Capital. “At Volition, we are proud to support Cohora’s mission to meet the growing demand for meaningful customer relationships, driving both activation and advocacy. We’re excited to work alongside the team as they lead the way in this industry shift.”

“Cohora’s innovative approach to unlocking existing customer value by unleashing the power of post-transactional engagement allows brands to build a comprehensive understanding of their audiences,” said Matt Hayes, General Partner at PJC. “We support the company mission and look forward to Cohora’s next stage of growth and success.”

About Cohora

Cohora enables e-commerce brands to drive customer movement by creating loyalty from the very first transaction. Through actionable engagement activities that amplify customer lifetime value, Cohora helps to unlock incremental revenue, reduce acquisition costs, and ensure sustainable growth by building long-term customer relationships. The platform supports a truly customer-centric strategy by collecting all customer interactions – preferences, engagement activities, reviews, and transactions – at the customer level to provide actionable insights that drive hyper-personalized and customer-specific experiences.

For more information, visit https://www.cohora.com.

Media Contact
Caroline Morganelli for Cohora
cohora@v2comms.com

How valuable are your customers?

Measure and optimize engagement from the first transaction and unlock existing customer value.
Learn How
LinkedInEmail
Related Blog

You may also read

Two girls looking at mobile phone and shopping
January 10, 2025
5 Proven Ways to Boost Customer Retention in E-commerce | Cohora
Learn how top brands reduce churn and increase repeat purchases with these 5 actionable e-commerce retention strategies powered by Cohora.
Read More
Learn More
Person typing on a laptop with digital overlay icons including a trophy, game controller, target, and crown, symbolizing gamification, rewards, and engagement.
January 2, 2025
5 Ways to Leverage Gamification in Your E-commerce Brand
Learn five gamification strategies to boost engagement, loyalty, and conversions for your e-commerce brand with Cohora
Read More
Learn More
Graphic with three buttons and a hand about to press one of the buttons. The buttons read attract customer, earn customer trust, and customer loyalty.
December 12, 2024
Why Integrating Zero-Party and First-Party Data Are Essential for 2025
Learn how combining zero-party and first-party data helps e-commerce brands deliver personalized customer experiences and build trust in 2025.
Read More
Learn More